IIt comes as no surprise to find that
our local shops, described this morning as being in terminal decline,
are in need of a bit of TLC.
With few exceptions, a walk into town
past empty premises is increasingly disheartening, but we only have
ourselves to blame. Whilst it seems that at every turn in the run up
to this Christmas season we are bombarded with inviting window
displays, it is TV advertising, in the breaks between the likes of
Strictly or Corrie, that dominate. Predictions of a huge upsurge in
the trend for online spending only serves to make me more fearful for
the future, and the impact on our rapidly dwindling pockets. Where
once we might have saved all year for that single much coveted "big"
present, anything you wish for is now readily available, all at the
mere touch of a button. At the time of the transaction, no "real
money" as such is changing hands at all. How easy it is to be
lured by messages saying "customers who bought this were also
interested in..." on sites such as Amazon, recently lambasted by
Panorama for their unscrupulous employment practices.
The same goes for our local shops, who incidentally do not benefit
from the same tax breaks as those used by charities. Rather than line
the pockets of Mr Tesco, Argos and their mates, I'd sooner see the
survival of the couple running my local corner shop, trying to keep
their heads above water. However, the only way to do this is to
ensure that they provide what the customer wants, when they want it,
and service with a smile. Much is made of the discounted pricing of
large retailers but I am always mindful that saving money is only one
of many reasons that customers choose to shop where they do. For the
sake of a few pence I'd sooner keep them in business than prop up
their benefits when they find they've gone under, along with all the
stress and strife that brings, which we hear of every day at
Samaritans.
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